Privacy Policy
Transparent, privacy-first principles governing how PG Labs collects, uses, and protects your information.
Last updated: August 30, 2026 • Effective immediately
Overview & Philosophy
At PG Labs ("we", "our", or "us"), we respect your privacy and are committed to protecting any personal data you share with us. We are an engineering and digital product studio, not an ad network or data broker. We do not sell, rent, monetize, or trade your personal information under any circumstances.
This Privacy Policy explains what information we collect when you visit our website, submit a project inquiry, or engage our software development and AI engineering services.
Information We Collect
We only collect information that is genuinely required to communicate with you and evaluate your software requirements:
When you submit our contact form, we collect your name, email address, company name (optional), selected project type, and inquiry message.
Anonymous standard web server logs (browser user-agent, response codes, timestamp) used strictly for performance optimization and DDoS mitigation.
How We Use Your Information
- To review project feasibility, prepare architectural proposals, and respond to your inquiry within 24 hours.
- To coordinate milestones, development sprints, and technical consultations.
- To maintain security, prevent automated spam, and ensure reliable server operations.
Data Security & Storage
We apply enterprise engineering standards to secure all data:
- Encryption in Transit: 100% of website traffic and API transmissions are encrypted using modern TLS/HTTPS protocols.
- Isolated Databases: Project inquiries are persisted in secure, firewall-protected MongoDB Atlas clusters with strict role-based access.
- Sanitization: Input fields are strictly validated and sanitized to block SQL/NoSQL injection and XSS vectors.
Third-Party Subprocessors
We rely on trusted cloud infrastructure providers to run our platform:
Vercel Inc.
Edge hosting & frontend serverless computing.
MongoDB Atlas
Encrypted database storage for inquiries.
Cloudinary
Global CDN for optimized media and image delivery.
Cookies & Local Storage
We do not use invasive third-party ad trackers, behavioral retargeting pixels, or surveillance scripts. The only client-side storage we utilize is strictly functional (e.g. temporary admin session tokens in browser local storage).
Your Data Rights
Regardless of your jurisdiction, you have complete sovereignty over your data. At any time, you may request:
- A copy of any inquiry data or contact records associated with your email.
- Immediate correction of inaccurate information.
- Permanent deletion of your inquiries and project records from our databases.
Contact & Data Inquiries
If you have any questions or wish to exercise your data privacy rights, email us directly:
Direct Legal Contact
pglabs.agency@gmail.com